If you need help, we have a list of frequently asked questions and answers. We strive to give you the best Tour & Travel buying experience possible. Click a question below to view the answer.
Do we need a visa for Turkey?
You need to have 6 months validity left on your passport when entering the country. Turkey has now introduced an e-visa system that prevents waiting in long queues at the airport. The process for application is simple. Head to the website listed below and chose for instructions to be displayed in English. Answer the questions on the application form, then pay using Visa or MasterCard. Once your application has been submitted, you will receive your e-visa via email within 48 hours. https://www.evisa.gov.tr/en/
Do we need to purchase travel insurance before traveling in Turkey?
Absolutely. All passengers travelling with Allstar Travel are required to purchase travel insurance before the start of their tour. Your travel insurance details will be recorded by your tour leader on the first day of the trip. Due to the varying nature, availability and cost of health care around the world, travel insurance is very much an essential and necessary part of every journey. Check for insurance policies that cover trip cancellation/interruption, travel/baggage delay or loss and medical expenses.
Can we choose our own start and finish dates for a trip?
Yes you can. Most of our tours can be started any day of the year you like, in most cases, subject to availability. Or just let us know your exact start and end travel dates and we can shorten/lengthen any trip to suit your dates.
Is airfare included in programs? Can we book our international flight through you?
Our tours do not include international airfare. You can purchase your airfare tickets through the internet or a wholesaler. By booking your own flight, you have more flexibility and control of your choices – in real time.
What is the baggage allowance?
The maximum allowable limit for luggage on domestic flights is 15 kg. If you have less than this weight in total per person then it should be okay. However, any excess luggage weight over 15 kg will be charged extra by the airlines and it is not our responsibility to pay for that. Your luggage is strictly your own responsibility and extra charges by the airlines should your bag be overweight will have to be handled by you with the airlines.
When is the best time to visit Turkey?
Generally speaking, April, May, September and October when the weather is the most comfortable. However these are the peak tourist months at the highest tour price. If you are a budget-minded traveler, you can choose other months for lower prices. Prices always drop a bit in the shoulder season, which runs from November through March and From June through August.
